Refund policy
3 Mile: Shipping & Returns
The Brief
We stand behind the gear we curate. Whether you're navigating Granite Trails or the city streets of Halifax, your kit needs to perform. If it’s not the right fit for your mission, we offer returns or exchanges within 60 days of purchase.
The Specs
To ensure a smooth transition back to the shop, items must be:
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Original Condition: All tags must be attached.
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Trail-Ready: Unwashed, unworn, and free of any scents or signs of use.
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Final Sale: Items marked as "Final Sale" have reached their permanent home and cannot be returned.
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International: Orders shipped outside of Canada are considered Final Sale to keep our logistics lean.
The Logistics
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Return Shipping: As a local, independent shop, we ask that you cover the return shipping costs.
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Pro Tip: Use a trackable method like Canada Post or UPS. It’s the best way to ensure your gear doesn't go missing in transit.
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Local Option: If you're in the Halifax area, drop by the shop at 124 Chain Lake Drive. We’d rather see you in person.
The Verdict
We want you in gear that works. If you've got questions about a fit or a specific technical spec, reach out at 902-405-7555 or email hello@3mile.ca.